Questions Players Ask About Our Terms
Violations—like using another person's payment method, placing multiple simultaneous bets to exploit features, or using automation to play—can result in a warning, account suspension, or permanent closure. We'll email you explaining the breach and any action taken. You can appeal via support if you believe it was an error.
Yes. Log into Settings, select Account Closure, and confirm. Any balance in your wallet remains yours. Withdraw it before closing, or request a final payout. Once closed, your account cannot be reopened; you'd need to register a new one.
Deposit and withdrawal limits depend on your payment method. DANA, OVO, GoPay and QRIS each have provider-set daily and per-transaction caps; we show these in your wallet during deposit. Bank transfers have higher limits. Contact support if you need a temporary adjustment.
Promotional funds (if offered) must be wagered a set number of times before you can withdraw them. This number varies by offer. Real-money deposits have no wagering requirement—those funds are yours to use or withdraw immediately.
Your access depends on local law in your new location. If you relocate, log into your account, update your address in Settings, and contact support. We'll confirm whether gameplay is permitted where you are and help you adjust your account if needed.
Yes. All games—live baccarat, slots like Treasures of Aztec, sportsbook markets—operate under the same core terms. Game-specific rules (table minimums, betting limits, session timeouts) are posted in the lobby before you join any table or room.
The full terms are available in English via your account Settings. For language-specific clarifications, email support with your account number and the section you need explained. Our team can provide a summary in your preferred language within 24 hours.
